CX Special Projects & Capacity Manager
EatClub is hiring for CX Special Projects & Capacity Manager in Sydney, New South Wales, Australia. Manager level. First seen September 8, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- EatClub
- Where
- Sydney, New South Wales, Australia
- Level
- Manager
- First seen
- September 8, 2026
- Listed via
- Workable
What the posting says
You will own how Customer Experience prepares for and responds to unusual or additional volume - building the processes, the flexible capacity, and the communication systems that mean every incident or surge is handled cleanly, without heroics. Your week does not follow a predictable rhythm. Some days you are doing the planning work: mapping the capacity model ahead of a campaign launch, building out a contractor bench, updating the macros and guidance documents the team will need. Other days you are in the middle of something live - coordinating across CX, Product, and Engineering as a…
Read more and apply on EatClub's site
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