Contact Center Manager
SSC HR Solutions is hiring for Contact Center Manager in Cairo, Cairo Governorate, Egypt. Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SSC HR Solutions
- Where
- Cairo, Cairo Governorate, Egypt
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Job Summary We are seeking an experienced and customer-focused Contact Center Manager to lead and develop our contact center operations. The ideal candidate will be responsible for delivering the best of its class customer experience (CX), ensuring operational excellence, and improving performance against key service and problem-resolution KPIs. This role requires strong leadership, analytical capability, and a passion for continuous improvement in a fast-paced service environment. Key Responsibilities 1. Customer Experience Excellence - Ensure delivery of a premium, consistent, and seamless…
Read more and apply on SSC HR Solutions' site
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