Service Delivery Manager
Octal Philippines Inc. is hiring for Service Delivery Manager in Quezon City, National Capital Region, Philippines. Manager level. First seen September 26, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Octal Philippines Inc.
- Where
- Quezon City, National Capital Region, Philippines
- Level
- Manager
- First seen
- September 26, 2026
- Listed via
- Workable
What the posting says
The Service Delivery Operations Head is responsible for leading and managing end-to-end service delivery operations across Service Desk, Field Support Services (FSS), and Account Service Management (ASM) teams. This role ensures operational excellence, SLA/KPI compliance, client satisfaction, and continuous improvement of service delivery performance. Requirements 1. Operational Management & Service Delivery Oversight • Oversee daily operations of Service Desk, FSS, and ASM teams. • Ensure compliance with client SLAs, KPIs, and contractual obligations. • Monitor operational metrics including…
Read more and apply on Octal Philippines Inc.'s site
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