(Fluent English) Technical Support Engineer (PHP/JavaScript, SQL, global)
SupportYourApp is hiring for (Fluent English) Technical Support Engineer (PHP/JavaScript, SQL, global) in Toluca, State of Mexico, Mexico. Remote, Mid level. First seen October 1, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SupportYourApp
- Where
- Toluca, State of Mexico, Mexico
- Arrangement
- Remote
- Level
- Mid
- First seen
- October 1, 2026
- Listed via
- Workable
What the posting says
What you will do: - Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations; - Reproduce bugs across web admin consoles, mobile apps, and backend APIsl - Analyze logs, error traces, and metrics to identify root causes; - Query production databases (read-only) to validate data-related issues; - Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches; - Escalate complex issues to Engineering with clear documentation and findings; - Track incidents and outages through resolution,…
Read more and apply on SupportYourApp's site
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