Destava

(Fluent English) L2 Backend Developer and Support Engineer (Remote)

SupportYourApp is hiring for (Fluent English) L2 Backend Developer and Support Engineer (Remote) in Mombasa, Mombasa County, Kenya. Remote, Mid level. First seen October 17, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
SupportYourApp
Where
Mombasa, Mombasa County, Kenya
Arrangement
Remote
Level
Mid
First seen
October 17, 2026
Listed via
Workable

What the posting says

What you will do: - Provide exceptional technical support via calls, chats and emails; - Develop and maintain backend services using Java, Spring Boot, APIs, MongoDB, and Kafka; - Provide L2 technical support to customers during incidents via Zoho Desk; - Assume ownership of escalated technical issues from investigation to resolution; - Analyze and diagnose technical issues of various complexity; - Guide customer technical teams in collecting the diagnostic data needed to resolve complex cases; - Collaborate with L1 support, customer IT teams, and internal developers to resolve issues…

Read more and apply on SupportYourApp's site

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