Destava

Service Desk Engineer

Protera is hiring for Service Desk Engineer in India. Remote, Junior level. First seen October 22, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Protera
Where
India
Arrangement
Remote
Level
Junior
First seen
October 22, 2026
Listed via
Workable

What the posting says

Role overview: As a Service Desk Engineer, you'll be the first line of support in a global, fast-paced IT environment. You'll work with enterprise clients to resolve incidents, escalate technical issues, and support mission-critical systems-ensuring smooth operations around the clock. You'll also contribute to training, service quality, and continuous improvement. Here's a glimpse into your day-to-day: - Manage and coordinate incidents, escalating to appropriate L1, L2, or L3 teams as needed. - Deliver high-quality communication to customers through all support channels. - Perform advanced…

Read more and apply on Protera's site

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