MY - CS - Customer Service & Operations Support Specialist

Company

Zeal Group

Where

Kuala Lumpur, Federal Territory of Kuala Lumpur, M

Level

Mid

First seen

September 30, 2026

Listed via

Workable

What the posting says

Escalate complex cases accurately and follow up with internal teams or external service partners until closure within the required SLA. 以首次解决客户问题为目标；对于复杂问题，应准确升级，并持续协调内部团队或外部服务伙伴， 确保在规定SLA内完成闭环。 • Handle customer complaints professionally, keep customers informed of progress and support the restoration of the customer experience. 专业受理客户投诉，及时向客户同步处理进展，并协助修复客户体验。 • Review and process customer and operational requests in accordance with established SOPs, approval requirements and authorization limits. 按照既定SOP、审批要求及授权范围，审核并处理客户及运营业务申请。 • Handle authorized operational matters that customers or…

Read more and apply on Zeal Group's site

More jobs like this

1. Service Advisor

   401 Auto · Kanata, Ontario · $50k–$60k a year · First seen Nov 4

   Save to apply

2. Service Advisor - Barrie Kia

   401 Auto · Barrie, Ontario · $55k–$75k a year · First seen Nov 4

   Save to apply

3. Client Services Coordinator

   Pregnancy Care Center · Springfield, MO · First seen Nov 4

   Save to apply

4. Customer Success Manager, Florida

   Abnormal · Remote · $119k–$140k a year · First seen Nov 4

   Save to apply

5. Customer Service Mitarbeiter (m/w/d)

   Acushnet · Idstein, Hesse, Germany · First seen Nov 4

   Save to apply

See all 23,080 Customer Service Representatives jobs

A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for my - cs - customer service & operations support specialist jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, M, new matches every morning on your own account.