Destava

Contract User Researcher / Service Designer

AND Digital is hiring for Contract User Researcher / Service Designer in Gaydon, England, United Kingdom. Mid level. First seen November 10, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
AND Digital
Where
Gaydon, England, United Kingdom
Level
Mid
First seen
November 10, 2026
Listed via
Workable

What the posting says

While high-level customer journeys have been established, the underlying operational processes and technical systems required to deliver a frictionless experience remain fragmented. Following an initial hero-journey discovery, this phase focuses on connecting the overarching customer vision to internal enterprise operations, dealership workflows, and architectural enablers, with a dedicated focus on the North American retail network. Key Responsibilities - Comprehensive & Observational Research: Drive the completion of a detailed, end-to-end service blueprint. Lead research to capture…

Read more and apply on AND Digital's site

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