Destava

Contact Centre Operations Lead

HyperionDev is hiring for Contact Centre Operations Lead in Johannesburg, Gauteng, South Africa. Manager level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
HyperionDev
Where
Johannesburg, Gauteng, South Africa
Level
Manager
First seen
August 9, 2026
Listed via
Workable

What the posting says

You will be responsible for the end-to-end management and maintenance of our CRM and Contact Centre systems to ensure seamless operations. This role involves the continuous update of policy documentation to align with evolving business needs and providing comprehensive reporting to leadership. Success in this role will be measured by the accuracy of our sales data, the reliability of our communication tools, and the effectiveness of the operational frameworks you implement to support the student journey. RESPONSIBILITIES - System Management: Oversee the daily maintenance and optimisation of…

Read more and apply on HyperionDev's site