Customer Advocate Lead, SaaS Technical Support (North America - Remote)
Hospitable is hiring for Customer Advocate Lead, SaaS Technical Support (North America - Remote) in United States. Remote, Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Hospitable
- Where
- United States
- Arrangement
- Remote
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
What you will be working on? As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer experience. Your first priority will be to hit consistent response times. We have a pretty solid foundation and our passionate team excels at delivering great experiences with our current processes—maintaining an average CSAT of 87%. We’re looking for someone who can take what’s working and make it even better. To accomplish this, you will: - Manage queue distribution in our chat support system and workload across the US support team to maintain target…
Read more and apply on Hospitable's site
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