IT Service Desk Supervisor
Fawkes IDM is hiring for IT Service Desk Supervisor in Washington, District of Columbia, United States. Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Fawkes IDM
- Where
- Washington, District of Columbia, United States
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Responsibilities: - Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. - Supervising the DC Service Desk team. - Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved). - Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment. - Providing information and…
Read more and apply on Fawkes IDM's site
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