Destava

Remote Technical Support Specialist

Pearl is hiring for Remote Technical Support Specialist in Buenos Aires, Buenos Aires, Argentina. Remote, Mid level. First seen October 29, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Pearl
Where
Buenos Aires, Buenos Aires, Argentina
Arrangement
Remote
Level
Mid
First seen
October 29, 2026
Listed via
Workable

What the posting says

You will request payloads, redact sensitive data, and reproduce issues in Postman. Then you will either resolve the ticket yourself or escalate it to Tier 2 with complete steps to reproduce. Success means fewer escalations, faster resolution of API tickets, and a growing internal knowledge base of troubleshooting workflows. Core Responsibilities API Troubleshooting & Deflection - Triage customer-reported API errors and decide whether to resolve at Tier 1 or escalate. - Request payloads and error details from customers, and redact sensitive information before sharing. - Reproduce API issues…

Read more and apply on Pearl's site

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