Destava

Junior/Mid-Level Customer Care Agent

Genki is hiring for Junior/Mid-Level Customer Care Agent in São Paulo, São Paulo, Brazil. Remote, Junior level, €2k a month stated. First seen November 9, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Genki
Where
São Paulo, São Paulo, Brazil
Arrangement
Remote
Level
Junior
Pay stated
€2k a month
First seen
November 9, 2026
Listed via
Workable

What the posting says

We are looking for a Customer Care Agent to care for our customers. Your responsibilities will be: - Provide friendly, clear, and professional support via email, chat and phone. - Assist customers with inquiries about our products, claims, payments, and account management. - Guide customers through processes such as onboarding, data changes, or policy updates. - Escalate complex issues to managers or specialists when necessary. - Collaborate closely with colleagues to ensure quick and accurate responses. - Contribute to improving support processes and knowledge base content. Requirements -…

Read more and apply on Genki's site

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