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FBS - Bilingual Customer Care Agent (Contact Center)

Capgemini is hiring for FBS - Bilingual Customer Care Agent (Contact Center) in Mexico City, Mexico City, Mexico. Junior level. First seen September 11, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Capgemini
Where
Mexico City, Mexico City, Mexico
Level
Junior
First seen
September 11, 2026
Listed via
Workable

What the posting says

Requirements - 1–3 years of experience in Customer Service, Call Center, Operations, or a related field . - Strong English communication skills , both written and verbal. - Experience working in a high-volume, process-driven environment ; insurance or other regulated industries is a plus. - Comfortable using CRM systems, workflow tools, and other business applications . - Strong organization, attention to detail, and ability to manage multiple priorities. - Customer-focused, proactive, and comfortable following established processes while knowing when to escalate. Benefits This position…

Read more and apply on Capgemini's site