Destava

Senior Customer Service Lead & Trainer

Pavago is hiring for Senior Customer Service Lead & Trainer in Pakistan. Remote, Senior level. First seen November 6, 2026, posted 3 times; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Pavago
Where
Pakistan
Arrangement
Remote
Level
Senior
First seen
November 6, 2026
Postings
3
Listed via
Workable

What the posting says

If you’re an experienced customer service leader who knows how to develop people, improve performance, maintain accountability, and build strong service standards , this role is a strong fit. What You’ll Own Team Leadership & Performance - Lead and manage a distributed customer service team - Monitor agent productivity, quality, attendance, and KPI performance - Conduct regular one-on-one coaching and performance reviews - Provide clear, actionable feedback to improve performance - Hold team members accountable to service and productivity standards - Identify performance gaps and implement…

Read more and apply on Pavago's site

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