Guest Relations Officer (Mandarin Speaker) | AYANA Midplaza, JAKARTA
AYANA Hospitality is hiring for Guest Relations Officer (Mandarin Speaker) | AYANA Midplaza, JAKARTA in Central Jakarta, Central Jakarta City, Indonesia. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- AYANA Hospitality
- Where
- Central Jakarta, Central Jakarta City, Indonesia
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
We are looking for a Guest Relations Officer who is fluent in Mandarin to ensure our Mandarin-speaking guests feel welcomed and valued during their stay. Responsibilities - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) -…
Read more and apply on AYANA Hospitality's site
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