Senior Customer Support Advocate

Company

Keen

Where

Cape Town, Western Cape, South Africa

Level

Senior

First seen

October 20, 2026

Postings

2

Listed via

Workable

What the posting says

This role is ideal for someone who thrives in high-pressure environments, learns quickly, and brings a calm, solution-oriented mindset to every interaction. You'll be joining an in office, global, and fast-moving team that values ownership, empathy, and communication. What You’ll Do - Deliver exceptional customer support across email, live chat, and phone channels. - Assist customers with order enquiries, deliveries, returns, refunds, exchanges, payments, account management, and general product enquiries. - Resolve complex customer issues with professionalism, empathy, and a customer-first…

Read more and apply on Keen's site

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