Customer Care Manager
M/I Homes is hiring for Customer Care Manager in Columbus, Ohio, United States. Manager level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- M/I Homes
- Where
- Columbus, Ohio, United States
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Job Summary Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction. Duties and Responsibilities - Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards. - May complete work orders required to meet customer needs; provides problem solving on-site. - Contacts and schedules appropriate subcontractors to perform work as required. - Initiates service work orders, sets appointments with subcontractors, monitors progress and quality of work, and…
Read more and apply on M/I Homes' site
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