Commercial Customer Service Representative

Company

Concord Servicing

Where

Mexico City, Mexico City, Mexico

Level

Junior

First seen

October 3, 2026

Listed via

Workable

What the posting says

In this role, you will interface with customers, clients, and coworkers daily, executing production goals in various KPI measurements, and through inbound/outbound calls or ticket response, based on company-provided knowledge and the support of your peer group. Customized reports, documentation, reconciliation, and confirmation of processes being completed will also be part of this role. Service Level Agreements / Net Promoter Scores / Survey Responses / Customer Satisfaction Scores will be part of your external measurement when applicable. - Customer and Client Interaction and Support: -…

Read more and apply on Concord Servicing's site

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