Customer Service & Retention Specialist
Community Sports Partners is hiring for Customer Service & Retention Specialist in Santiago, Santiago Metropolitan Region, Chile. Remote, Junior level. First seen November 3, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Community Sports Partners
- Where
- Santiago, Santiago Metropolitan Region, Chile
- Arrangement
- Remote
- Level
- Junior
- First seen
- November 3, 2026
- Listed via
- Workable
What the posting says
You will own service enquiries through resolution, understand why customers may leave, and help them find an appropriate next step. Responsibilities - Respond to customer enquiries by phone, email and SMS with clear, accurate information and timely follow-through. - Investigate complaints, coordinate solutions with operations and keep the customer informed until the issue is resolved. - Proactively follow up with customers at risk of leaving, understand the underlying concern and explain appropriate options within company policies. - Handle renewal and re-enrolment conversations and approved…
Read more and apply on Community Sports Partners' site
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