Destava

Product Support Associate - L1 (LATAM)

WATI.io is hiring for Product Support Associate - L1 (LATAM) in Colombia. Remote, Junior level. First seen October 29, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
WATI.io
Where
Colombia
Arrangement
Remote
Level
Junior
First seen
October 29, 2026
Listed via
Workable

What the posting says

In this role, you will be responsible for investigating and resolving complex technical issues, managing escalations, and ensuring the highest levels of customer satisfaction. You will act as a key technical resource, bridging the gap between front-line support and our product development teams while maintaining a deep understanding of our software's architecture and integrations. Rotational role — no night shifts, but the candidate should be open to early morning or evening shifts and weekend, while maintaining a 5-day work week. Key responsibilities include: - Technical Expertise: Serve as…

Read more and apply on WATI.io's site

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