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Customer Relationship Manager, Willis Owen and Profile Pensions

Moneyfarm is hiring for Customer Relationship Manager, Willis Owen and Profile Pensions in Preston, England, United Kingdom. Manager level. First seen October 2, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Moneyfarm
Where
Preston, England, United Kingdom
Level
Manager
First seen
October 2, 2026
Listed via
Workable

What the posting says

You will work in a management team, alongside you sit a second Customer Relationship Manager covering Moneyfarm, and a Customer Experience Manager who owns complaints, root cause, and the voice of the customer. The partnership with the Customer Experience Manager is central: they find what is going wrong for customers, and you turn it into coaching, process and behaviour/culture. Good customer outcomes under the Consumer Duty are something you must evidence. This is a hands-on role. Key Responsibilities - Lead, coach and develop customer service representatives across two entities, holding a…

Read more and apply on Moneyfarm's site