Customer Support Specialist

Company

Remote Recruitment

Where

Cape Town, Western Cape, South Africa

Arrangement

Remote

Level

Mid

First seen

October 11, 2026

Postings

2

Listed via

Workable

What the posting says

Role overview You will be the problem solver customers rely on. You will handle more complex queries across email, chat and phone, spot recurring issues and help the team improve how customers are supported. Key responsibilities - Resolve customer queries across email, chat and phone - Investigate and escalate complex or technical issues - Document solutions in the help desk and knowledge base - Identify recurring issues and suggest improvements - Meet response-time and satisfaction targets What you'll need - Experience in customer support or a service desk role - Experience with a help desk…

Read more and apply on Remote Recruitment's site

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