SAP SF - Customer Success Manager
Rolling Arrays - Consulting is hiring for SAP SF - Customer Success Manager in Kuala Lumpur, Federal Territory of Kuala Lumpur, M. Manager level. First seen October 13, 2026, posted 2 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Rolling Arrays - Consulting
- Where
- Kuala Lumpur, Federal Territory of Kuala Lumpur, M
- Level
- Manager
- First seen
- October 13, 2026
- Postings
- 2
- Listed via
- Workable
What the posting says
Key Responsibilities: - Account Management: Own a portfolio of 4–5 SAP SuccessFactors customers post go-live. Guide internal consultants to handle customer requests and ticket resolution. - Client Satisfaction & SLA: Ensure SLAs are met across all assigned accounts to avoid escalations. Analyse recurring problems to decrease ticket volume from similar issues. - Solution Improvement: Propose new and innovative SF-based solutions to increase client satisfaction index. Lead periodic service review discussions and present insights to clients. - Opportunity Identification: Identify new change…
Read more and apply on Rolling Arrays - Consulting's site
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