Senior Customer Service Specialist

Company

EPOS

Where

Kuala Lumpur, Federal Territory of Kuala Lumpur, M

Level

Senior

First seen

August 27, 2026

Listed via

Workable

What the posting says

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail. The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards. This is what your job scope will be... - Handle complex customer issues, escalations, and technical…

Read more and apply on EPOS' site

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