Destava

Service Desk Technician (Dentons Europe Services)

Dentons is hiring for Service Desk Technician (Dentons Europe Services) in Prague, Prague, Czechia. Junior level. First seen October 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Dentons
Where
Prague, Prague, Czechia
Level
Junior
First seen
October 9, 2026
Listed via
Workable

What the posting says

The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams. Responsibilities - Provide first-line technical support, answering user queries relating to hardware and software problems. - Log all IT incidents and service requests into the ticketing system. - Resolve incidents and requests within agreed SLAs using remote diagnostic tools. - Escalate complex issues to L2 Service Management with appropriate documentation and context. - Hand over issues requiring…

Read more and apply on Dentons' site

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