Destava

Senior ITSM Engineer Subject Matter Expert (SME) DMV Area

Ignite IT is hiring for Senior ITSM Engineer Subject Matter Expert (SME) DMV Area in Suitland, Maryland, United States. Senior level. First seen September 22, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Ignite IT
Where
Suitland, Maryland, United States
Level
Senior
First seen
September 22, 2026
Listed via
Workable

What the posting says

US Citizenship Required We are seeking a Senior ITSM Engineer to establish, standardize, and improve enterprise IT Service Management processes and governance. The role will define enterprise processes for Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management, while helping establish governance forums such as Change Control Boards (CCBs) and Engineering Review Boards (ERBs). The ITSM Engineer will also serve as the link between operational processes and ServiceNow , translating process requirements into recommended workflows, automation, approvals,…

Read more and apply on Ignite IT's site