Customer Service Case Manager (Fintech)
CreditorWatch is hiring for Customer Service Case Manager (Fintech) in Sydney, New South Wales, Australia. Mid level. First seen October 14, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- CreditorWatch
- Where
- Sydney, New South Wales, Australia
- Level
- Mid
- First seen
- October 14, 2026
- Listed via
- Workable
What the posting says
As a Customer Service Consultant , you are required to support customers with inbound enquiries via phone, live chat and email, spread over different geographies. Additionally, your role will entail outbound activities to assist online members in unlocking and managing their accounts. You will also proactively provide suggestions for continuous improvement to team processes, help centre management and ongoing reviews of customer feedback with the goal being to provide the team autonomy and improve the overall customer experience. As part of the role, you will also be handling commercial…
Read more and apply on CreditorWatch's site
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