Destava

Customer Success Industry Expert Manager

EPOS is hiring for Customer Success Industry Expert Manager in Kuala Lumpur, Federal Territory of Kuala Lumpur, M. Manager level. First seen October 27, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
EPOS
Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, M
Level
Manager
First seen
October 27, 2026
Listed via
Workable

What the posting says

By using these merchants as industry benchmarks, the role identifies common pain points across restaurant formats, works with Product and Engineering on enhancements and solution validation, and turns proven practices into scalable industry solutions. In partnership with Sales and OPS, the role drives both new customer acquisition and existing customer retention. What You Will Own · Provide hands-on support to a portfolio of reference merchants, owning their satisfaction and retention outcomes. · Develop and maintain industry solutions, reference cases, and reusable customer success…

Read more and apply on EPOS' site