Destava

E-Commerce App Technical Support Specialist (Associate Level)

Aidey is hiring for E-Commerce App Technical Support Specialist (Associate Level) in Remote, Philippines. Remote, Junior level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Aidey
Where
Remote, Philippines
Arrangement
Remote
Level
Junior
First seen
August 9, 2026
Listed via
Workable

What the posting says

In this role, you will be responsible for delivering prompt, high-quality responses to customer inquiries. You will take the time to understand each customer's unique needs, including their business size, background, prior interactions, and goals, in order to offer more personalized and insightful support. Responsibilities: - Monitor, troubleshoot, and respond to inbound and support-related inquiries in real time, providing clear and helpful responses - Open and monitor Jira tickets, escalating internally as needed - Go beyond just answering the question at hand—take the time to understand…

Read more and apply on Aidey's site