Head of Customer Success
Albatross is hiring for Head of Customer Success in London, England, United Kingdom. Remote, Executive level. First seen October 24, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Albatross
- Where
- London, England, United Kingdom
- Arrangement
- Remote
- Level
- Executive
- First seen
- October 24, 2026
- Listed via
- Workable
What the posting says
You will: - Own every customer relationship after signature, as the senior point of contact for their CPO, VP of Data and VP of Engineering. - Run every pilot to a result: live A/B test in seven weeks, uplift measured, contract converted. - Keep customers on the platform: primitives and platform components as designed, configuration over custom code. When a customer asks for bespoke work, you find the way to do it with what exists, or you say no. - Own renewals and upsells: every live customer to all primitives, and group agreements rolled out to every marketplace the group owns. You handle…
Read more and apply on Albatross' site
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