Customer Onboarding Specialist
ECP is hiring for Customer Onboarding Specialist in Madison, Wisconsin, United States. Remote, Mid level. First seen October 22, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ECP
- Where
- Madison, Wisconsin, United States
- Arrangement
- Remote
- Level
- Mid
- First seen
- October 22, 2026
- Listed via
- Workable
What the posting says
As a Customer Onboarding Specialist, you will be the primary point of contact for new SMB customers as they implement our platform. Your primary focus is guiding SMB customers from sales close through full adoption, but you are also a flexible team player who steps in wherever the team needs you most. When lower mid-market volume spikes or a teammate needs support, you lean in. Responsibilities - Lead the end-to-end onboarding experience for SMB customers, including project kickoff, system configuration, user training, and go-live support. - Manage a portfolio of concurrent onboarding…
Read more and apply on ECP's site
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