Destava

Product Manager / プロダクトマネージャー(Customer Support) - Mercari Marketplace

Mercari, inc. is hiring for Product Manager / プロダクトマネージャー(Customer Support) - Mercari Marketplace in Minato City, Tokyo, Japan. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Mercari, inc.
Where
Minato City, Tokyo, Japan
Level
Mid
First seen
August 9, 2026
Listed via
Workable

What the posting says

Responsibilities As a Product Manager, you will own everything from strategy to execution for Customer Service, leading a cross-functional team made up of engineers, designers, data analysts, and others. Under an AI-powered development structure, you will take end-to-end ownership and drive everything from problem discovery to business outcomes. Key Responsibilities - 1. Define the vision, strategy, and roadmap - Define the ideal state of the CS domain and formulate a medium- to long-term vision and an actionable roadmap. - Based on quantitative/qualitative data and market/competitive…

Read more and apply on Mercari, inc.'s site