Reservations Center Manager
Tatu City is hiring for Reservations Center Manager in Tatu City, Kiambu County, Kenya. Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Tatu City
- Where
- Tatu City, Kiambu County, Kenya
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency. Responsibilities Call Center Operations: - Ensure all agents are consistently meeting or exceeding service level goals. - Drive participation and performance in after-call surveys. - Identify and recommend workflow improvements to enhance efficiency and…
Read more and apply on Tatu City's site
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