Destava

Customer Outcome Manager

Facilities Management Express is hiring for Customer Outcome Manager in Columbus, Ohio, United States. Remote, Manager level. First seen September 24, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Facilities Management Express
Where
Columbus, Ohio, United States
Arrangement
Remote
Level
Manager
First seen
September 24, 2026
Listed via
Workable

What the posting says

The main objective of this role is customer retention. You will serve as the point of contact for accounts post-implementation, working to ensure satisfaction and proper adoption of FMX. You'll be working in a fast-paced, high-energy, and collaborative environment, where you'll be expected to show up every day and impact the strategy and culture of the company in a positive way. Responsibilities: As the Customer Outcome Manager, you will: - Serve as the dedicated point of contact for accounts post-implementation and own the overall customer relationship by ensuring retention through driving…

Read more and apply on Facilities Management Express' site