Destava

Technical Support Representative - Tier 2

Side is hiring for Technical Support Representative - Tier 2 in Hyderabad, Telangana, India. Remote, Mid level. First seen October 29, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Side
Where
Hyderabad, Telangana, India
Arrangement
Remote
Level
Mid
First seen
October 29, 2026
Listed via
Workable

What the posting says

We are looking for a Technical Support Specialist – Tier 2 to provide advanced technical support to enterprise customers. You will investigate and resolve complex technical issues, manage escalations, and collaborate with Support Engineering, Product, Engineering, IT, and other cross-functional teams to ensure issues are resolved effectively and on time. In this role, you will: - Manage and prioritize enterprise customer support tickets while meeting defined response and resolution expectations. - Investigate and resolve complex technical issues across web and mobile applications, account…

Read more and apply on Side's site

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