Service Management Officer (AL-FNC251007 005/01)
Xcellink Pte Ltd is hiring for Service Management Officer (AL-FNC251007 005/01) in Singapore, Singapore, Singapore. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Xcellink Pte Ltd
- Where
- Singapore, Singapore, Singapore
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
Key Responsibilities - Service Delivery Management: Oversee the daily delivery of IT or business services to ensure compliance with agreed service levels and quality standards. - Incident and Problem Management: Coordinate the resolution of service incidents and problems, ensuring timely communication with stakeholders and minimal disruption to business operations. - Service Improvement: Identify opportunities for process and service improvements, implement best practices, and drive initiatives to enhance customer satisfaction. - Vendor and Contract Management: Liaise with external service…
Read more and apply on Xcellink Pte Ltd's site
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