Destava

Customer Support Representative Lead (CSR Lead)

IBMC is hiring for Customer Support Representative Lead (CSR Lead) in Bali, Indonesia. Remote, Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
IBMC
Where
Bali, Indonesia
Arrangement
Remote
Level
Manager
First seen
August 9, 2026
Listed via
Workable

What the posting says

In this role, you will be directly managed under IBMC while leading the front-line support pod for our client's operations. We are seeking a proactive, highly organized, and communicative Customer Support Representative Lead to oversee and elevate our customer support team. Building upon core support duties, you will take ownership of team performance, daily operations, quality assurance, and high-level escalations. The ideal candidate combines hands-on support experience with strong leadership skills to guide the team in delivering a seamless user experience across email and live chat…

Read more and apply on IBMC's site