Manager of Account Management

Company

talentpluto

Where

New York, New York, United States

Level

Manager

First seen

October 13, 2026

Listed via

Workable

What the posting says

You will take over an account management team of three and own how it works: the playbooks, the coaching cadence, the standards for retention and expansion, and the reporting that tells the leadership team what is really happening in the book. Today the wider customer organization has managers for customer experience and activations; account management is the layer that has never had one. You will report to the Head of Customer Success and partner directly with the founders. The team is small enough that your structure becomes the company standard, and the roadmap for the role is explicit:…

Read more and apply on talentpluto's site

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