Retail Support Specialist
DSI is hiring for Retail Support Specialist in Newport News, Virginia, United States. Junior level. First seen October 24, 2026, posted 2 times; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- DSI
- Where
- Newport News, Virginia, United States
- Level
- Junior
- First seen
- October 24, 2026
- Postings
- 2
- Listed via
- Workable
What the posting says
In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities : Customer Support - Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. - Resolve inquiries related to billing, account updates, plan changes,…
Read more and apply on DSI's site
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