Senior Manager - Digital CX
Qiddiya Investment Company is hiring for Senior Manager - Digital CX in Riyadh, Riyadh Province, Saudi Arabia. Manager level. First seen September 25, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Qiddiya Investment Company
- Where
- Riyadh, Riyadh Province, Saudi Arabia
- Level
- Manager
- First seen
- September 25, 2026
- Listed via
- Workable
What the posting says
The role is responsible for understanding, designing, and improving end-to-end customer journeys across digital, physical, and service touchpoints. Working closely with Product, Digital, Operations, Marketing, Customer Service, Data, and other business functions, the role drives customer-centric decision-making through customer research, Voice of Customer programs, journey management, and service design. Core Responsibilities - Define and deliver the CX roadmap, principles, governance, and improvement priorities. - Champion customer-centric thinking and embed CX best practices across the…
Read more and apply on Qiddiya Investment Company's site
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