IT Service Desk Manager

Company

Ellison Institute of Technology

Where

Oxford, England, United Kingdom

Level

Manager

First seen

October 8, 2026

Listed via

Workable

What the posting says

The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring a responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge of ITIL and IT Service Management, and the ability to develop people, processes and capabilities within a complex,…

Read more and apply on Ellison Institute of Technology's site

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