Customer Support Engineer
Epignosis is hiring for Customer Support Engineer in Athens, Attica, Greece. Mid level. First seen October 10, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Epignosis
- Where
- Athens, Attica, Greece
- Level
- Mid
- First seen
- October 10, 2026
- Listed via
- Workable
What the posting says
Responsibilities As a Customer Support Engineer, you will: - Take ownership of customer issues and see problems through to resolution. - Research, diagnose, troubleshoot and identify solutions to resolve customer issues. - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Provide prompt and accurate feedback to customers. - Ensure proper recording and closure of all issues. - Prepare accurate and timely reports. - Document knowledge in the form of knowledge base tech notes and articles. Requirements To be successful in this role as a…
Read more and apply on Epignosis' site
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