Destava

Senior Service Desk Analyst

Datacom is hiring for Senior Service Desk Analyst in Christchurch, Canterbury Region, New Zealand. Senior level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Datacom
Where
Christchurch, Canterbury Region, New Zealand
Level
Senior
First seen
August 9, 2026
Listed via
Workable

What the posting says

As a Senior Service Desk Analyst, you will support the team and assist the team management with our daily run, ensuring we meet our targets and commitments to the customer. You’ll work with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries. Responsibilities include: - Supporting the team with our daily run - Knowledge Management – ensuring our KAs are up to date and fit for purpose - Quality Assurance – reviewing calls and tickets and providing coaching where applicable - Driving customer satisfaction and…

Read more and apply on Datacom's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.