Customer Support Team Leader
Nasoft.eg is hiring for Customer Support Team Leader in El Sheikh Zayed City, Giza Governorate, Egypt. Manager level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Nasoft.eg
- Where
- El Sheikh Zayed City, Giza Governorate, Egypt
- Level
- Manager
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
- Supervise call center agents and provide them with support to ensure high performance. - Conduct performance reviews and provide constructive feedback. - Handle escalated customer issues and complaints effectively. - Monitor calls to ensure quality and compliance with standards. - Develop and implement processes to improve efficiency. - Prepare and deliver regular performance reports. - Foster a positive and collaborative work environment. - Perform other related duties as assigned. Requirements - Bachelor’s degree in any related field. - Minimum of 4 years of experience in a call center…
Read more and apply on Nasoft.eg's site
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