Customer Operations Responder
Mari is hiring for Customer Operations Responder in London, England, United Kingdom. Junior level. First seen September 26, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Mari
- Where
- London, England, United Kingdom
- Level
- Junior
- First seen
- September 26, 2026
- Listed via
- Workable
What the posting says
Handling, logging, resolving and escalating complaints using our helpdesk software and in person escalations, the role incumbent should be flexible and adaptable to rotate through positions as required. · Act as a first line escalation point for all on-site customer complaints, engaging with guests empathetically to maximise satisfaction. · Working within customer operations protocols and procedures to mitigate and resolve complaints and issues. · Management of all guest feedback, processing, responses and reporting via face to face, telephone, email general enquiries and social media…
Read more and apply on Mari's site
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