FBS Service Desk Technician I
Capgemini is hiring for FBS Service Desk Technician I in Pune, Maharashtra, India. Junior level. First seen October 17, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Capgemini
- Where
- Pune, Maharashtra, India
- Level
- Junior
- First seen
- October 17, 2026
- Listed via
- Workable
What the posting says
Respond to and document incoming support requests via phone, email, or ticketing system. - Troubleshoot and resolve basic hardware, software, network and user access related issues. - Escalate complex problems to higher-level support as needed. - Guide users through step-by-step solutions and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service management system. - Adhere to established service desk procedures and performance objectives. - Maintain up-to-date knowledge of Farmers IT policies, systems, and standard operating procedures.…
Read more and apply on Capgemini's site
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