Contact Center Advisor

Company

Bank al Etihad

Where

Amman, ‘Ammān (Al ‘Aşimah), Jordan

Level

Junior

First seen

August 9, 2026

Listed via

Workable

What the posting says

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries to different functions/ departments/ branches to ensure timely resolution of customer query. Assists in implementing new initiatives undertaken periodically. Handle client queries related to transactions and product Requirements 1 Attends inbound customer calls and resolves their issues within defined TAT to ensure client…

Read more and apply on Bank al Etihad's site

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