Destava

Service Desk Agent (German Speaking)

D-ploy is hiring for Service Desk Agent (German Speaking) in Cape Town, Western Cape, South Africa. Remote, Junior level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
D-ploy
Where
Cape Town, Western Cape, South Africa
Arrangement
Remote
Level
Junior
First seen
August 9, 2026
Listed via
Workable

What the posting says

Task and Responsibilities: - Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products - Meticulous documentation of end user issues in ITSM tool - Adherence to processes and knowledge documents - Ticket backlog management - Continuous service improvement activities – knowledge script creation, training document updates etc. - Close collaboration with Onsite IT technicians Requirements - Language skills: fluent German and English, other languages are advantage - Advanced MS Office apps knowledge a plus -…

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