Workforce Management Scheduler
Tatu City is hiring for Workforce Management Scheduler in Tatu City, Kiambu County, Kenya. Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Tatu City
- Where
- Tatu City, Kiambu County, Kenya
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure proper operational staffing of the Call Center. As a Scheduler, you will determine appropriate staffing levels, adjust schedules, allocate activities on specific times and dates, take actions to ensure proper coverage for call center departments, and address potential issues with coverage. Additionally, you will provide performance reports related to forecasting, scheduling, service levels, and agent performance to Contact Center Management. Responsibilities - Manage the WFM…
Read more and apply on Tatu City's site
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